Quality Assurance Supervisor

Jessup, MD

Employment Type Full time

Compensation $0.00 - $0.00

Compensation Range The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Requirements Responsible for the quality of processes and product outputs. Activities include: • Defining and specifying activities, processes, and standards to fulfill the quality requirements for a service or manufactured material, component, or product. • Auditing, monitoring, and determining the quality of processes or outputs, either against defined internal and/or regulatory standards. • Product integrity testing, coloring, fitting and pattern and wet processing to ensure orders are in compliance with corporate/customers' quality requirements. • Reporting on process deviations and defects

Description

JOB SUMMARY
This position conducts a daily walk-through of assigned coolers to check the quality of the product and identify any issues. Communicate quality issues to the buyer/receivers/management as needed to resolve quality issues.

RESPONSIBILITIES

• Conduct daily walk-through of assigned areas to check the work of direct reports and the quality of the product.
• Identify any quality issues and resolving accordingly.
• Ensure food safety policies are being upheld. Checking all workflows as needed.
• Communicate quality issues to buyers, managers, day warehouse, and receivers, as well as informing of any shortage and damage of product or poor quality of the product.
• Supervise and assist with the rework of all distressed/damaged products.
• Report all lost product or transfers to inventory manager.
• Provide training and feedback to direct reports as it relates to quality processes and company procedures.
• Ensure that safety procedures are being followed daily.
• Coaching and evaluation of employees as needed for safe work and policy compliance.
• Review the team’s congestion management processes (CMP) regularly to ensure they are on track to meet their goals.

QUALIFICATIONS
Education

• HS diploma or equivalent.
• Associate degree in related discipline preferred.

Experience

• 1-year operations/warehouse experience in shipping and receiving perishable product; and /or a combination of educations and industry experience.

Professional Skills

• Ability to solve problems independently and effectively articulate and communicate information.
• Able to supervise and motivate hourly employees.
• Good working knowledge of Microsoft Office applications.
• Experience using powered industrial equipment (forklift, electric pallet jack).

DECISION-MAKING AUTHORITY
Most important decisions made fully independently:

• Decide what to do with the product in regards to receiving, delivering to the customer, and/or spoilage.
• Coaching and training of employees

Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):

• Communicate all lost product or transfers to inventory manager or quality control manager.

ORGANIZATIONAL REPORTING

Supervisor Title

• Quality control manager

Position Reporting to this Role

• QA Associate

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.