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Executive Administrative Assistant

Wyndham Hotel

Wyndham Hotel

Posted on Saturday, March 11, 2023

Wyndham Grand is now seeking a Executive Administrative Assistant to join our team at Sam Lord's Castle Wyndham Grand Resort in Barbados, Belair.


The Executive Administrative Assistant is responsible for assisting the General Manager and Rooms Director in the day- to- day operations of the hotel. He/she is also responsible for responding to guest feedback through the social media channels of trip advisor and all current and future sites recognized by Wyndham. In addition the job will handle basic administrative duties such as letter writing, calendar administration and answering phone calls. The Administrative Assistant may be required to assist in other areas at the direction of the General Manager of Rooms Director at any given time.

Main Responsibilities

Administrative support

  • Attend meeting and take minutes
  • Manage existing files and create new ones as needed
  • Greet clients in a friendly and professional manner
  • Maintain and stay abreast of the latest computer programs/innovations (as applicable)
  • Open, date stamp and allocate all hotel mail to the appropriate departments for handling

Customer Service

  • Answer telephone, email messages, and web based inquiries via various web sites. Respond accordingly
  • Handle complaints/questions/special requests from hotel guests
  • Handle VIP room reservations as requested

Purchasing- supplies control

  • Maintain a central purchase order system for office supplies
  • Coordinate all hotel travel arrangements for sales trips and annual meetings
  • Maintain files on Giveaway Requests and certificates donated or sold

Education & Experience

  • Experience in a hotel is preferred.
  • College course work in related field helpful.
  • High school diploma or equivalent required.
  • Must be proficient in company-approved word processing, spreadsheet, various web based applications and PowerPoint applications.


Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location: Sam Lord's Castle Wyndham Grand Resort, The parish of St.Philip, Sam Lord's Castle, Barbados, Belair N/A
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.